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Policy and Procedure Statements
Texas State Policy and Procedure Statements Division Policies Information Technology IT/PPS 01.04 - Areas Identified as Necessary to Conduct Minimum Basic Operations

IT/PPS 01.04 - Areas Identified as Necessary to Conduct Minimum Basic Operations

Areas Identified as Necessary to Conduct Minimum Basic Operations

IT/PPS No. 01.04
Issue No. 2
Effective Date: 2/01/2022
Next Review Date: 3/01/2023 (EY)
Sr. Reviewer: Vice President for Information Technology

POLICY STATEMENT

Texas State University adheres to state laws requiring enough employees be on duty during state holidays and weather emergencies to conduct the public business of the institution.

  1. SCOPE

    1. The purpose of this policy and procedure statement (PPS) is to designate key areas in the Division of Information Technology as necessary to conduct basic divisional operations.

    2. UPPS No. 05.04.02, Closing the Campus Because of Weather or Other Emergencies, Section 02.03 i., requires that a divisional PPS be generated defining both those designated as key personnel and those who are considered critical to the perpetuation of vital university functions during emergency periods primarily associated with severe weather conditions.

  2. DEFINITIONS

    1. Essential Area – areas in the division critical to the essential operations of the Division of Information Technology and the university.

    2. On-Campus Point of Contact – person designated to act on behalf of an area or unit designated with authority to remediate time-sensitive issues. They will coordinate with, and reach out to, others within their respective area and must be physically present on campus when serving in this capacity.

    3. Off-Campus Point of Contact – person designated to act on behalf of an area or unit designated with authority to remediate time-sensitive issues. They will coordinate with, and reach out to, others within their respective area. While serving in this capacity, personnel must be reachable via normal business channels (phone, email, Microsoft Teams) and must be able to quickly report to campus in emergent situations.

    4. Skeleton Crew – persons designated to support operations during times the university has designated skeleton crews are required (i.e., energy conservation days). Skeleton crew days are normal workdays for those designated as part of the skeleton crew. Time recording during skeleton crew workdays is addressed in UPPS No. 04.04.16, Overtime and Compensatory Time Policy. Staff working on skeleton crews may work remotely if the position allows for it. Remote work agreements will be honored if the staff member has one on file. If not, staff are encouraged to work with their supervisor on a short-term remote work agreement.

  3. DESIGNATION OF ESSENTIAL AREAS

    1. The following areas within the Division of Information Technology are listed as essential. The vice president for Information Technology (VPIT) and unit assistant or associate vice presidents (AVP), or equivalent, may designate other personnel within their areas to assist with operations, as needed.

      Unit Department On Campus Point of Contact Off Campus Point of Contact Skeleton Crew
      Information Security Information Security Office X X(1)
      IT Assistance Center AVP Office X
      IT Assistance Center Client Solutions X X
      IT Assistance Center Learning Spaces X X
      IT Assistance Center Client Solutions Classroom Technicians – Round Rock Campus X X
      IT Assistance Center Managed Services X X
      IT Assistance Center Customer Engagement X
      IT Business Operations IT Business Services X
      Financial Planning and Analysis Financial Planning and Analysis X
      Technology Resources AVP Office X
      Technology Resources Network Operations X X
      Technology Resources Enterprise Systems X X(1)
      Technology Resources Mobile/Web Systems X X(1)
      Technology Resources Business Analysis & Solutions X X(1)
      University Libraries Research and Learning Services X X
      University Libraries Round Rock Library X X
      University Libraries Alkek One X X
      University Libraries AVP Office X
      University Libraries TechSpots – San Marcos Campus X X
      University Libraries TechSpots – Round Rock Campus X X
      University Libraries Archives and Research Center X
      University Libraries Wittliff Galleries X X
      University Libraries University Archives X X

      (1) can be off-site

  4. ENERGY CONSERVATION DAYS COVERAGE PROCEDURES

    1. Annually, The Texas State University System (TSUS) Board of Regents approves energy conservation days. The president has designated essential offices to remain open with skeleton crews. Other offices may be requested by the VPIT to remain open. Areas designated as essential offices can be found on the Human Resources’ Holiday Schedule page.

    2. Each unit AVP, or equivalent, must provide a contact list for their respective areas to the VPIT’s administrative office staff.

  5. REMOTE WORKING OR TELECOMMUTING PROCEDURES

    1. To meet the university’s needs, areas have been identified as essential to university operations and must have at least one full-time employee available during the normal 40-hour work week. The VPIT may determine if more individuals are needed to perform the necessary work responsibilities. Staff working on skeleton crews may work remotely if the position allows. Remote work agreements will be honored for staff who have them on file.

    2. It may not be possible for some employees to work remotely from home. In those cases, they should come to their work site and follow the work schedule as approved by their supervisor.

  6. REVIEWER OF THIS PPS

    1. Reviewers of this PPS includes the following:

      Position Date
      Special Assistant to the Vice President for Information Technology March 1 EY
      Associate Vice President, Information Technology Assistance Center March 1 EY
      Director, Information Technology Business Operations March 1 EY
      Assistant Director, Information Technology Business Operations March 1 EY
      Associate Vice President, Technology Innovation Office March 1 EY
      Associate Vice President, Technology Resources March 1 EY
      Associate Vice President and University Librarian March 1 EY
      Chief Information Security Officer March 1 EY
      Executive Assistant, Information Technology March 1 EY
      Vice President for Information Technology March 1 EY

  7. CERTIFICATION STATEMENT

    This PPS has been reviewed by the following individual in their official capacity and represents Texas State Information Technology policy and procedure from the date of this document until superseded.

    Vice President for Information Technology; senior reviewer of this PPS